Purchased items will be shipped within 14 business days of the order due
to all goods being made to order, although most will be shipped within 4
to 5. Please allow up to 3 weeks for your delivery to arrive for
domestic orders. If you still have not received your purchase after 3
weeks, please notify firstname.lastname@example.org. If you ordered an item marked
'pre-sale' please read the ETA listed within the product info. An ETA
is only an ESTIMATE of when BHB thinks they will be ready to ship out.
Holidays, and other factors like production delays and inclement weather for shipping, can and will delay the ETA listed.
ETA LIST as of 4/8/21: (COVID 19 IS DELAYING ALL CUSTOM / Pre-SALE ORDERS)
Luminous computer / laptop pads:
3/10 They shipped out to us 2/3. Usually takes a few weeks to come in but Texas Storms have slowed everything up in transit. We have contacted Fedex, and they have opened a claim to find the 'in transit' box to us.
3/21: Fedex says it can take a few weeks. We ordered more pads in the meantime, so depending on which shipment shows up first, we'll be shipping those out asap and adding goodies for everyone!
3/31 - Fedex Claim is still active. Box of re shipment is scheduled to ship to us April 7th.
4/8 - Fedex Claim active. Received tracking for re-order shipment 4/8. ETA on tracking says unknown at this time. (We think the label was just printed out)
Custom windbreakers round 2 - Shipping out week of April 12th
All Tees / orders- On that normal 14 business day ETA for production. Blanks are coming in slower so maaaaay be a bit longer than usual. Like 16ish